SHIPPING & DELIVERY POLICY
Last updated June 25, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore
read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing
our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping – We offer free standard shipping on all orders.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: info@blackownedcharlotteinc.com
RETURN POLICY
Last updated June 25, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us for store credit or an
exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be
in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase,
then mail your return to the following address:
Black Owned Charlotte Inc
Attn: Returns
125 Remount Rd Ste C-1 PMB 2021 Charlotte, NC 28203
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will
be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least one (1) days from the receipt of your item to process your return or
exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund
or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.